We Stand Out Because Of What We VALUE
The Core Values That Set Us Apart From Every Other Philadelphia Remodeling Company
We Do The Right Thing Because It’s The Right Thing — And Not For Any Other Reason
It’s important to do the right thing, but it’s even more important to do the right thing for the RIGHT reasons.
At Remodelocity, we don’t do the right thing to look good, to build our reputation, or to ingratiate ourselves with our customers. We do it simply because it’s right.
We Put Ourselves In Our Customer’s Shoes
And we walk a mile in them. When we picture ourselves in our customer’s shoes – excited about our remodeling project, apprehensive about the process, eager to develop a good rapport with the remodeling contractor – it becomes so easy for us to relate to our customers as people with the same goals, desires, and hopes as us.
Whenever a situation comes up and we’re unsure of how to proceed, all we need to do is ask ourselves, ‘What would I want my remodeling contractor to do for me in this situation?’ And just like that — we’re on the right track.
When We Mess Up, WE OWN IT
When dealing with home improvement companies, too often, instead of owning up to a mistake a company will give you a half-baked apology. Something like this: “We are truly sorry that we installed your sink incorrectly BUT it was actually the manufacturer’s fault because….[insert any kind of excuse].”
When we mess up, we take FULL responsibility for it and then we resolve the problem as quickly as possible. No ifs, ands, or buts.
When You Need Us, We’re There For You — No Excuses
Everyone promises to be there when you need them, but the real litmus test is – when you need them, are they there? Remodelocity is. Every time.
If you’re unhappy with how an installation turned out, you’ll hear from us ASAP. If you need the finishing touches on your remodeling project done before a certain date, you can be 100% sure that we will be completely finished by the requested date. If at the last minute, you realize that you don’t like the product you selected, we will get right to work finding a product for you that you absolutely love.
If you’re looking for a remodeling company that will give you all the time, attention and energy you deserve, contact Remodelocity for a free quote!